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Cartpal

Student:

Jingsong Qi

Semester:

Spring 2024

Reimagining the Costco Experience

CartPal is a smart in-store navigation and checkout companion designed to modernize the Costco shopping experience. While Costco remains one of the most successful retailers in the world, much of its customer journey is still rooted in a traditional model — from physical membership card checks to long checkout lines and limited product discovery.


CartPal streamlines the entire shopping process. It allows members to enter the store without swiping a card, navigate aisles with personalized shopping lists, discover exclusive discounts they might otherwise miss, and check out faster with minimal friction.


This project aimed to reimagine the wholesale shopping experience from entry to exit. By combining location-based guidance, digital membership verification, and real-time promotions, CartPal enhances convenience and empowers users to shop more intentionally. The concept demonstrates how thoughtful UX and smart integration can bring new life to established retail environments — all while keeping the essence of treasure-hunt shopping intact. With continued development, CartPal has the potential to scale across high-volume retail spaces.

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